Round-the-Clock Emergency Door Repairs – Anytime, Anywhere

When an entrance system fails, every minute counts. Whether your automatic doors won’t open, your roller shutters are stuck, or your fire exit is jammed, you need fast, reliable help — and that’s exactly what we deliver. At Evolution Entrance Systems, we provide 24/7 emergency call-out services for any customer on a maintenance plan, responding quickly to urgent door and entrance system failures.

Our specialist engineers are available day and night to restore access, secure your property, and get your business moving again. No matter the time, no matter the problem — we’re just a call away.

doors automatic
door auto

Why Choose Our Emergency Call-Out Service?

When it comes to entrance systems, unexpected faults can cause

  • Loss of access or entry/exit restrictions
  • Major security risks
  • Safety concerns for staff, customers, or the public
  • Disruption to operations and revenue
  • Compliance breaches

We understand how critical it is to restore functionality quickly. That’s why our emergency response engineers are trained to diagnose and resolve a wide range of issues in a single visit.

Whether you operate a 24-hour site, a high-footfall premises, or simply need urgent help out-of-hours, we’ve got you covered.

What We Respond To

Our 24-hour emergency service covers all commercial entrance failures, including:

  • Automatic Door Breakdowns: Doors stuck open, stuck shut, intermittent sensor faults, or complete power failure — we’ll get your system working safely again.
  • Shutter & Shopfront Failures: Security compromised due to damaged or non-operational shutters? We’ll secure your premises and begin repairs immediately.
  • Fire Exit Door Issues: If your emergency exits are jammed or not closing properly, we’ll attend urgently to ensure legal compliance and safety.
  • Power Supply & Motor Faults: Our engineers can identify and address electrical faults on the spot, including motor failure or faulty wiring.
  • Impact Damage: Doors damaged by vehicles or vandalism? We’ll isolate the system, make safe, and arrange follow-up repair or replacement if required.

Industrial Shutters

Midlands Wide Emergency Cover

  • Retail Stores & Supermarkets
  • Hospitals & Medical Facilities
  • Warehouses & Industrial Sites
  • Offices & Commercial Buildings
  • Schools, Colleges & Universities
  • Leisure & Hospitality Venues
  • Public Buildings & Transport Hubs
Automatic Swing Door

What to Expect During a Call-Out

24 hours support
Call Received & Logged

Your emergency is logged immediately, and the nearest available engineer is dispatched.

worker
On-Site Diagnosis

Upon arrival, we assess the issue, isolate any risks, and provide an explanation of the fault.

mechanical
On-the-Spot Fixes

We aim for a first-time fix wherever possible. Our vans are stocked with common parts for rapid repair.

hammer
Temporary Solutions If Needed

If a full repair isn’t possible on-site, we’ll secure the entrance and schedule a return visit within 24–48 hours with required parts.

project
Post-Repair Testing & Handover

Once resolved, we test the system thoroughly and confirm correct function and safety.

Once resolved, we test the system thoroughly and confirm correct function and safety.

domestic door

Systems We Cover

  • Automatic sliding and swing doors
  • Manual aluminium doors
  • Steel emergency exit doors
  • Industrial Doors
  • Access control and keyless entry systems
  • Traffic Barriers and Gates

Why Evolution Entrance Systems?

  • 24/7 Availability
  • Fully Qualified Engineers
  • Fully Qualified Engineers
  • Fast Securing of Unsafe or Open Entrances
  • Clear, Transparent Emergency Call-Out Fees

We don’t just respond quickly — we solve problems. Our goal is to reduce disruption and keep your business or building safe, secure, and legally compliant.

Automatic Doors For you
united kingdom

UK-wide coverage

calendar

Reports provided for insurers, landlords, and H&S officers

telephone

Flexible appointments to suit your operations

FAQs – 24/7 Emergency Call-Outs

Evolution Entrance Systems operates a genuine 24/7 emergency call-out service, ensuring customers can always receive support whenever an entrance system fails. Whether your automatic doors, roller shutters, industrial doors, or fire exits are jammed or malfunctioning, trained engineers are on standby across the Midlands to respond rapidly to urgent breakdowns. The company aims to attend most call-outs within hours, even outside regular business hours, and many repairs are completed on the same day or night to minimise disruption to your business, staff, and customers. Their service can restore secure access and meet operational needs for retail stores, hospitals, warehouses, offices, schools, leisure venues and public buildings, helping prevent loss of trading, security incidents, or health and safety risks.

This round-the-clock emergency repair service covers all major commercial and industrial entrance systems, including automatic sliding doors, swing doors, manual aluminium entrances, steel emergency exit doors, industrial roller shutters, traffic barriers, gates, and access control solutions. Evolution Entrance Systems’ engineers are equipped to diagnose and resolve issues with all leading brands, such as Record, Dorma, Geze, Besam, Tormax, Assa Abloy, and more—regardless of who installed the doors originally. Their expertise ensures a high ‘first-time fix’ rate, courtesy of well-stocked vans and rapid access to parts, so most faults are addressed without delay. For more complex repairs requiring special components, engineers deliver safe temporary solutions and schedule a swift follow-up within 24–48 hours.

When a call-out is received, the emergency is logged instantly, and the nearest qualified engineer is dispatched to the premises. On arrival, a thorough diagnosis is undertaken and immediate risks are isolated before repairs commence. Evolution Entrance Systems always aim for a first-time fix, with common parts stocked for immediate repairs. If complete repair isn’t possible at the first visit, engineers will secure the building and organise a return with the required parts, usually within 48 hours. Upon completion, all systems are fully tested and handed over, with detailed reports provided for landlords, insurers, or health and safety officers. Transparent pricing, clear communication, and flexible scheduling come as standard, supporting business continuity and compliance all year round.

Choosing Evolution Entrance Systems’ emergency call-out service means getting expert diagnosis and resolution from highly trained engineers who truly appreciate the urgency of commercial entrance failures. Rapid attendance, local coverage, and a focus on first-time fixes set them apart in the Midlands and across the UK. Their service is available to any customer with a maintenance plan, offering the reassurance of priority response and proactive support. Flexible appointment slots and the ability to take over responsibility for systems regardless of the installer or original supplier ensure businesses can rely on prompt, professional help every time a critical entrance system fails. Evolution acts swiftly not just to restore access, but also to secure properties, minimise liabilities, and reduce costly downtime for all types of UK organisations.